Something’s Gotta Give #18: Change of format

I would first of like to start by wishing a happy Easter to all of you and your loved ones. Let us hope that the resurrection of our Lord will help bring about better days for all of us. However, this week’s column isn’t about Easter. The most observant among you might have noticed that Read more about Something’s Gotta Give #18: Change of format[…]

Long Story Short #17: Nostalgia

Nostalgia. A Greek word that was coined by a 17th-century medical student to describe the anxieties displayed by Swiss mercenaries fighting away from home. Although I too live away from what I regard as “home” I do not think that what makes people sad is being away from someplace. It’s something else. Here’s what this Read more about Long Story Short #17: Nostalgia[…]

Long Story Short #16: On culture and strategy

Culture doesn’t eat strategy for breakfast. For better or worse, this saying has become popular due to the many people who share it on social media, but who have otherwise no experience whatsoever in strategy work. Here’s my take on a saying that is as old as myth among managerial circles:

Long Story Short #15: Ageing

People often think of ageing as a bad thing and for good reason: Our physical appearance deteriorates, our health weakens, and we have difficulty in keeping up with all the new trends in society, leading to many younger individuals, thinking of older people as a burden to the society. But is that how it really Read more about Long Story Short #15: Ageing[…]

Long Story Short #14: The owner

I have dealt with the customer service departments of a slew of major companies from around the globe and they all have one thing in common: That they try to get rid of you as fast as possible. Some of them have gone so far to act in this way, even when you are trying Read more about Long Story Short #14: The owner[…]

Long Story Short #8: Whiners winners

We all like complaining. Some more, others less. But couple that, with the fact that most people default to following the easiest (as opposed to the ideal) solution when dealing with an unexpected, non-priority issue, and you can see why in many organizations the whiners, are actually the winners.